Who said customer is God?

£¨2006-05-09£©


   "Customer is God" is almost an irrefutable truth in the business community today. Why can customers become God? With so many goods of the same kind to choose from, customers dominate the market while businessmen have to rack their brains to cater for customers via fierce price wars, brand strategies, improved services, enhanced quality, promotions and shows, which make customers dazed and overwhelmed and do not know what they prefer. Although each of products has its own advantages, they are more or less the same and are no exception to the principles of business, so the businessmen who become real winners are rare. So, can an enterprise really win market share by taking customers as God?


   Only creative goods can benefit customers. No one else, but a businessman himself is God!


 

  Take cancer for example, there is no efficient medicine to cure it and if an enterprise can manufacture a miracle medicine to cure it, who will deny that the enterprise is God? The patient will be extremely grateful to the enterprise because it gives him a second life. Who do you think is God? But how can an enterprise become God? First, it depends on whether the enterprise can manufacture products which can meet customers' demands and outweigh competitive products. Only when its products can help customers save costs considerably, improve work efficiency significantly, enjoy comfortable lives and achieve great added-values can an enterprise benefit its customers and let them enjoy the value, satisfaction and joys created by the products. Second, it depends on whether the enterprise can exactly understand the market trend, that is to say, to learn the market demands both at present and in future. Thirdly, an enterprise shall develop itself continuous.

   Depending on this belief and the deep understanding of the above-mentioned truth, Sunnet Technology Company Limited launches a Satisfaction Guarantee program, an initiative in the global software industry at present. BQ £¨BlueQuery BI Software£©can tackle 90% of the clients' BI issues, programming is not required when the products are in use during 90% of the engineering implementation period, or 2/3 of the participants of the BI implementation are non-specialists in IT fields. The products can be returned to Sunnet if they can not meet the above standards. The program indicates that BQ products are incomparably beyond the competitive products in the IT software markets and also demonstrates Sunnet's spirit of "creative products and superior quality" and our holy mission to integrate Chinese and Western culture and technology and to create superior national information products!

 

 
 


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