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"Customer
is God" is almost an irrefutable truth in the business community
today. Why can customers become God? With so many goods of the
same kind to choose from, customers dominate the market while
businessmen have to rack their brains to cater for customers via
fierce price wars, brand strategies, improved services, enhanced
quality, promotions and shows, which make customers dazed and
overwhelmed and do not know what they prefer. Although each of
products has its own advantages, they are more or less the same
and are no exception to the principles of business, so the businessmen
who become real winners are rare. So, can an enterprise really
win market share by taking customers as God?
Only creative goods can benefit customers. No one
else, but a businessman himself is God!
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Take
cancer for example, there is no efficient medicine to cure it
and if an enterprise can manufacture a miracle medicine to cure
it, who will deny that the enterprise is God? The patient will
be extremely grateful to the enterprise because it gives him a
second life. Who do you think is God? But how can an enterprise
become God? First, it depends on whether the enterprise can manufacture
products which can meet customers' demands and outweigh competitive
products. Only when its products can help customers save costs
considerably, improve work efficiency significantly, enjoy comfortable
lives and achieve great added-values can an enterprise benefit
its customers and let them enjoy the value, satisfaction and joys
created by the products. Second, it depends on whether the enterprise
can exactly understand the market trend, that is to say, to learn
the market demands both at present and in future. Thirdly, an
enterprise shall develop itself continuous.
Depending
on this belief and the deep understanding of the above-mentioned
truth, Sunnet Technology Company Limited launches a Satisfaction
Guarantee program, an initiative in the global software industry
at present. BQ £¨BlueQuery BI Software£©can tackle 90% of the clients'
BI issues, programming is not required when the products are in
use during 90% of the engineering implementation period, or 2/3
of the participants of the BI implementation are non-specialists
in IT fields. The products can be returned to Sunnet if they can
not meet the above standards. The program indicates that BQ products
are incomparably beyond the competitive products in the IT software
markets and also demonstrates Sunnet's spirit of "creative
products and superior quality" and our holy mission to integrate
Chinese and Western culture and technology and to create superior
national information products!
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